Although much care is taken to ensure that the correct items are shipped, in the unlikely event that an incorrect item has been shipped, please notify us immediately, and the correct item(s) will be shipped to you, free of charge.

Every purchase at Linen Emporium is covered by our 30-day money-back guarantee. If you are not completely satisfied with your purchase for any reason, please contact customer service toll free at 1-877-276-9294, or email us at support@linenemporium.com to obtain an RMA number, a customer service representative will advise you where the item(s) purchased is to be returned.  Then, simply, ship the item(s) back to us within 30 days of receipt, for a full refund of your purchase price (less shipping and handling fees).  Please note that item(s) must be returned in its original package(s).  We cannot accept returns of merchandise that are used, laundered, or soiled.  Once sheets have been unfolded, they are not resalable and not returnable. A 20% restocking fee may also be applicable on returned items, depending on the manufacturer.

Health department regulations do not permit us to accept open packages of bedding including: sheets, duvets, mattress pads, pillow cases, and pillows for refund, or credit. 

After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card used to purchase the returned item(s).  Please include a copy of your original order, or the packing slip when items are being returned.