Although much care is taken
to ensure that the correct items are shipped, in the unlikely event that an
incorrect item has been shipped, please notify us immediately, and the correct
item(s) will be shipped to you, free of charge.
Every purchase at Linen
Emporium is covered by our 30-day money-back guarantee. If you are not
completely satisfied with your purchase for any reason, please contact customer
service at 1-877-276-9294, or email us at firstname.lastname@example.org to obtain
an RMA number, a customer service representative will advise you where the
item(s) purchased is to be returned. Then,
simply, ship the item(s) back to us within 30 days of receipt, for a full
refund of your purchase price (less shipping and handling fees). Please note that item(s) must be returned in
its original package(s). We cannot
accept returns of merchandise that are used, laundered, or soiled. Once sheets have been unfolded, they are not
resalable and not returnable.
Health department regulations
do not permit us to accept open packages of bedding including: sheets, duvets,
mattress pads, pillowcases, and pillows for refund, or credit.
After we have received your
return, inspected it, and approved it for a refund, we will credit the approved
refund amount to the credit card used to purchase the returned item(s). Please include a copy of your original order,
or the packing slip when items are being returned.
Items that are special ordered are not