You may use the content of
this site only for the purpose of shopping on this site, or placing an order on
this site, and for no other purpose.
We provide a secure
environment with which to accept online payments in U.S. funds. We accept Visa, MasterCard, and Discover. For customers who wish to make their purchases
with American Express, payment can be conveniently made through PayPal. There is no surcharge for credit card purchases.
Please ensure that you provide us with your
name, the billing address that is on file with your credit card institution,
and telephone number. Incorrect
information will cause a delay in processing your order.
Order Acceptance Policy:
Your receipt of an electronic
or other form of order confirmation does not signify our acceptance of your
order, nor does it constitute confirmation of our offer to sell. Order acceptance is contingent upon receipt of
payment. If you did not receive an order
confirmation e-mail, check your spam folder, or contact us for assistance. We reserve the right to decline your order,
if the items ordered are to be shipped to a P.O. Box, APO, FPO, or an International
Privacy & Security Policy:
We do not sell, trade, or
otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties,
who assist us in operating our website, conducting our business, or servicing
you, as long as those parties agree to keep your information confidential. We may also release your information, when we
believe release is appropriate to comply with the law.
To properly process your
credit card information, we must share your personal and financial information
with our merchant bank, for authorization and approval purposes. This process is protected by an enhanced
Linen Emporium takes your privacy seriously!
Shopping online at linenemporium.com is extremely safe. We keep your personal information private and
secure. When you make a purchase from
our site, you provide your name, email address, credit card information,
address, phone number, and a password. We use this information to process your
orders, to keep you updated on your orders, and to personalize your shopping
This website is verified and secured with a shared
(3D Cart Stores and GeoTrust) Web Server 128-bit Secure Sockets Layer (SSL)
Certificate, which protects your information, using advanced encryption
techniques and firewall technology. SSL
technology is used to prevent your personal information from being intercepted
and read, as it is being transmitted over the Internet. The encrypted data goes to a secure site,
where your information is stored on restricted-access computers, located at
If you have any concerns about ordering online, you
may place your order by calling 1-877-276-9294.
Correction/Updating/Reviewing Personal Information:
If there are any changes to
your personal information, or if you no longer desire our service, you may
correct, update, or delete your personal information by contacting us at 1-877-276-9294,
or sending an e-mail to firstname.lastname@example.org.
Opting Out Of Email:
To keep you informed about
our latest offers, we may notify you of current promotions, specials, and new products. All offers are sent via e-mail, and include
an opt-out link. If you no longer wish
to receive our offers, you may use the link provided in all our correspondences
to automatically unsubscribe, or you may enter your email address in the
appropriate field, and select “unsubscribe” from our website.
We use “cookies” to keep
track of your current shopping session to personalize your experience, and so
that you may retrieve your shopping cart at any time, and also to compile
aggregate data about site traffic and site interaction, so that we can offer
better site experiences and tools in the future.
Notification of Changes:
If we change our Privacy
Policy, or make material changes to our information practices, we will post
such changes to this privacy statement, the homepage, and other places we deem
Although much care is taken
to ensure that the correct items are shipped, in the unlikely event that an
incorrect item has been shipped, please notify us immediately, and the correct
item(s) will be shipped to you, free of charge.
Every purchase at Linen
Emporium is covered by our 30-day money-back guarantee. If you are not
completely satisfied with your purchase for any reason, please contact customer
service at 1-877-276-9294, or email us at email@example.com to obtain
an RMA number, a customer service representative will advise you where the
item(s) purchased is to be returned. Then,
simply, ship the item(s) back to us within 30 days of receipt, for a full
refund of your purchase price (less shipping and handling fees). Please note that item(s) must be returned in
its original package(s). We cannot
accept returns of merchandise that are used, laundered, or soiled. Once sheets have been unfolded, they are not
resalable and not returnable.
Health department regulations
do not permit us to accept open packages of bedding including: sheets, duvets,
mattress pads, pillowcases, and pillows for refund, or credit.
After we have received your
return, inspected it, and approved it for a refund, we will credit the approved
refund amount to the credit card used to purchase the returned item(s). Please include a copy of your original order,
or the packing slip when items are being returned.
Items that are special
ordered are not returnable.
Orders received are processed
and shipped within 1-3 business days. Orders
are not processed, or shipped on Saturdays, Sundays, or Holidays. Upon shipment
of an order, an e-mail with a tracking number will be sent to the e-mail
address used in placing the order.
All domestic orders are
shipped via UPS, USPS, or Fedex. Shipments to Canada are an additional $25.00
We cannot guarantee when an order
will arrive. We can only provide you with an estimated delivery time. Certain
conditions may be outside of our control.
Free Shipping is standard on
orders over $99.00 (U.S.) delivered to any of the 48 Lower States (some
restrictions apply). You will need a physical address to qualify for this offer.
Offer cannot be applied to orders being shipped to Canada, Alaska, Hawaii, and U.S.Territories.
We do not ship to P.O. Boxes,
APO, FPO, or International addresses.
Our distribution centres are
conveniently located throughout the United States, in order to provide fast and
efficient shipping to our customers.
Out of Stock Items:
We will keep you informed of
any products that you have ordered, which are out-of-stock, and unavailable for
immediate shipment. You may choose to have the in-stock items delivered
immediately. We will make every attempt to ship all products contained
in the order at the same time. Products that are unavailable at the time of
shipping will be shipped as they become available, unless you inform us
otherwise. You will only be charged for shipping at the rate quoted to you on
your purchase receipt. The entirety of this shipping charge may be applied to
the first product(s) shipped; therefore the back ordered items will be shipped
to you with no additional delivery charge.
All products sold on our
website are non-taxable for U.S. residents. Orders shipped to Canada are
subject to applicable Federal and Provincial taxes.
We make every effort to
ensure the integrity of our website; however, in the event that a product is
listed at an incorrect price due to typographical error, or error in pricing
information received from our suppliers, you will be notified, and every effort
will be made to rectify the matter.